Returns & Exchanges

At Solsticemed, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, you can return unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all labels and tags are still attached to the garments.

3

Ship It Back

Print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing